Frequently Asked Questions

Is your clothing in good condition?

Yes, our clothing is in good shape and suitable for professional settings, special occasions, photoshoots and everyday wear. Our consignments are curated to meet a high standard. All our product descriptions have the quality of the piece. New, like new, or gently used. We don’t sell anything that we wouldn’t be comfortable wearing out in public.

 

Will your clothing be durable enough to last my entire pregnancy?

Yes. Maternity clothing isn’t worn for a  very long. During a 40-week pregnancy, a pregnant person won’t wear out clothing that was well made. This is why we don’t carry unbranded maternity clothing from sites like Wish, Ali Express, Amazon, and drop-shipping companies like Pat Pat. We sell branded clothing that was made with function and comfort in mind. You can read our consignment policy here.

 

Is second-hand right for me?

Second-hand is right for everyone, including the environment.  Our maternity consignments come in a full range of styles. Some of our pieces are new with the original tags. We even have a line of clothes ideal for lounging around and chores in our value priced listings. No one will know you’re shopping second-hand!

 

What if the clothing doesn’t fit?

Enjoy a no risk experience with our money back guarantee. We pay the return shipping and you get a full refund for the pieces you purchased. The only cost to you is the original shipping cost. Our current shipping cost is a flat rate of $10. You can learn more about our shipping and return policy here.

 

What are the benefits of shopping second-hand? 

OMG, there are so many! You will save money and help support other women just to start!

There are enormous benefits for the environment as well. You’re using less water, exploiting less natural resources, releasing less pollution into the world, and dropping your carbon footprint. 

You’re also creating a circular economy that is centered around motherhood. You’re saving money on your clothes, then you’re getting paid for them when you’re done with them. Everyone benefits! 

You’re a change leader when you shop second-hand!

Want to learn more about the benefits, Read our blog post here.

 

Where does your clothing come from?

Our clothing comes from people across Canada who will no longer need their maternity and breastfeeding wardrobes.   

These people have chosen to consign their clothing with us as a way to make money, help the planet, and contribute to our circular economy.

We also support small maternity and breastfeeding brands through our new section.

You can read our consignment guidelines here

How fast will I receive my order?

Ordered are processed in 1-2 business days. We ship from Petawawa Ontario Canada using Canada Post Parcel service or a courier service such as UPS, FedEx, Canpar or Purolator. You will receive a tracking number with your order shipping notification.

 

Where can I try clothing on? Where are you located?

Currently you can try our clothing on in the comfort of your own home. We offer free local delivery and free local pickup.

 HEA is a small home-based business in Petawawa Ontario Canada. Due to COVID-19 we’ve made the switch to online only. We’ll update this section when in-person shopping appointments become available again.

You can find out more about us here