Return Policy

FREE Returns Anywhere in Canada!

Buying clothing online, without having the chance to try it on first, is always a difficult & stressful decision. What if it doesn't fit? Then you're stuck. Not at HEA, Returns are on us! 

  • 30 days EXTENDED! Holiday Shopping? Clothing purchased between October 1 & December 24th can be returned as late as January 30 2020!
  • All tags must be attached to clothing
  • Contact us for your free return shipping label. 
  • Refunds are issued only after clothing is received by HEA.
  • Only garment & HST costs are refunded, not original shipping costs.

 

You have 30 days to return your garments.  But if you’ve gone past this period and you have things you wish to return, please contact HEA. We are 100% reasonable and it won’t be a problem to return your item(s).

If tags are no longer attached your item is considered worn and will be sold consignment. The refund value of Momzelle items with tags removed is 40% of sale price.

Please contact HEA by responding to your order confirmation email and indicate which garment(s) you are returning. You will be provided with a return authorization number as well as a return ID number. These numbers will allow you to print your free return shipping label online or at your local post office.  

Return packages will have a tracking number. 

 

Thanks, Ladies

 

 And now for the small print.....

HEA is not responsible for lost return packages. 

HEA maternity is a tiny business and reserves the right to cancel free returns at any time. If free returns become economically unfeasible, orders placed before the policy change WILL still qualify for free returns.