FREE Returns Anywhere in Canada!
100% guarantee. If your purchase doesn't fit or meet your expectations you can return your items and we pay the return shipping!
Returns are on us!
- 30 days
- 30 Days extended for summer apparel. take until June 30, 2020 to return summer maternity & breastfeeding items. Peace of mind if you like to plan ahead!
- All tags must be attached to clothing
- Contact us for your free return shipping label.
- Refunds are issued only after clothing is received by HEA.
- Only garment & HST costs are refunded, not original shipping costs.
You have 30 days to return your garments. But if you’ve gone past this period and you have things you wish to return, please contact HEA. We are 100% reasonable and it won’t be a problem to return your item(s).
If tags are no longer attached your item is considered worn and will be sold consignment. The refund value of Momzelle items with tags removed is 40% of sale price.
Please contact HEA by responding to your order confirmation email and indicate which garment(s) you are returning. You will be provided with a return authorization number as well as a return ID number. These numbers will allow you to print your free return shipping label online or at your local post office.
Return packages will have a tracking number.
And now for the small print.....
HEA is not responsible for lost return packages.
HEA maternity is a tiny business and reserves the right to cancel free returns at any time. If free returns become economically unfeasible, orders placed before the policy change WILL still qualify for free returns.