Shipping
UPDATED (Nov 18, 2022)
All orders ship with tracking information
We ship 5 Days a week, Monday-Friday
- Orders are processed and shipped within two business days. If you have a pre-order item in your cart, your order will ship when your items are all in stock.
- Canada Post is currently experiencing high volumes as a result of COVID-19. They've cancelled their order time guarantees. For this reason orders may take longer than usual to reach you.
- Due to the rise in shipping costs I've had to raise the minimum shipping rate for orders under $25.
We also offer
Local Pickup in Petawawa
Local Delivery in Renfrew County (minimum order applies)
Shipping FYI:
United States
- HEA Maternity ships anywhere in the United States.
- $9.5 flat rate anywhere in the USA for orders over $25
- Orders under $25 ship for a flat rate of $15
- Free shipping on orders of $125+
- All orders are processed and mailed in two-three business days.
- All orders ship with a tracking number.
- All Sales are final. We can not offer free returns at this time.
Canada
- Shipping rates vary by province and Territory. See below.
- All orders are processed and mailed in two-three business days.
- All orders ship with a tracking number.
- Free Return Shipping Label available upon request. Some items are final sale. be sure to read our return policy. There is a $10 return fee.
- Free Local Pickup in Petawawa Ontario.
Alberta, British Columbia, Newfoundland & Labrador, New Brunswich, Nova Scotia, Saskatchewan, PEI
- Free shipping on orders of $120+
- Flat rate $15 on orders under $25
- Flat rate $9.50 on orders between $25 & 110
Ontario
- Free Shipping on orders of $110+
- Flat rate $15 for orders under $25
- Flat rate $8.50 on orders $25+ (until you reach free shipping)
Manitoba & Quebec
- Free shipping on orders of $110+
- Flat rate $15 for orders under $25
- Flat rate $9.50 on orders $25+ (until you reach free shipping)
Nunavut, Northwest Territories, Yukon
- Free shipping on orders of $250+
- Flat shipping rate is $25 for orders under $250
Mexico
- HEA now ships to Mexico!
- Shipping is the Canada Post Calculated Rate
- All orders are processed and mailed within two business days
- All orders leave Canada via Canada Post Parcel Service, the shipping option you choose may or may not include tracking.
- All sales are final, we can not offer returns at this time.
Europe
- HEA now ships to most of Europe! Take full advantage of the exchange rate!
- Shipping is the Canada Post Calculated Rate
- All orders are processed and mailed within two business days
- All orders leave Canada via Canada Post Parcel Service, the shipping option you choose may or may not include tracking.
- All sales are final, we can not offer returns at this time.
Don't hesitate to send us a message if you have any questions.
