Shipping

UPDATED (Nov 18, 2022)

All orders ship with tracking information

We ship 5 Days a week, Monday-Friday

  • Orders are processed and shipped within two business days. If you have a pre-order item in your cart, your order will ship when your items are all in stock. 
  • Canada Post is currently experiencing high volumes as a result of COVID-19.  They've cancelled their order time guarantees. For this reason orders may take longer than usual to reach you.
  • Due to the rise in shipping costs I've had to raise the minimum shipping rate for orders under $25. 

We also offer

    Local Pickup in Petawawa

    Local Delivery in Renfrew County (minimum order applies)

     

    Shipping FYI:

    United States

    • HEA Maternity ships anywhere in the United States.
    • $9.5 flat rate anywhere in the USA for orders over $25
    • Orders under $25 ship for a flat rate of $15
    • Free shipping on orders of $125+
    • All orders are processed and mailed in two-three business days.
    • All orders ship with a tracking number.
    • All Sales are final. We can not offer free returns at this time.

    Canada

    • Shipping rates vary by province and Territory. See below.
    • All orders are processed and mailed in two-three business days. 
    • All orders ship with a tracking number.
    • Free Return Shipping Label available upon request. Some items are final sale. be sure to read our return policy. There is a $10 return fee.
    • Free Local Pickup in Petawawa Ontario.

    Alberta, British Columbia, Newfoundland & Labrador, New Brunswich, Nova Scotia,  Saskatchewan, PEI

    • Free shipping on orders of $120+
    • Flat rate $15 on orders under $25
    • Flat rate $9.50 on orders between $25 & 110

    Ontario

    • Free Shipping on orders of $110+
    • Flat rate $15 for orders under $25
    • Flat rate $8.50 on orders $25+ (until you reach free shipping)

    Manitoba & Quebec

    • Free shipping on orders of $110+
    • Flat rate $15 for orders under $25
    • Flat rate $9.50 on orders $25+ (until you reach free shipping)

    Nunavut, Northwest Territories, Yukon

    • Free shipping on orders of $250+
    • Flat shipping rate is $25 for orders under $250

      Mexico

      • HEA now ships to Mexico!
      • Shipping is the Canada Post Calculated Rate
      • All orders are processed and mailed within two business days
      • All orders leave Canada via Canada Post Parcel Service, the shipping option you choose may or may not include tracking.
      • All sales are final, we can not offer returns at this time.

      Europe

      • HEA now ships to most of Europe! Take full advantage of the exchange rate!
      • Shipping is the Canada Post Calculated Rate
      • All orders are processed and mailed within two business days
      • All orders leave Canada via Canada Post Parcel Service, the shipping option you choose may or may not include tracking.
      • All sales are final, we can not offer returns at this time.

       

      Don't hesitate to send us a message if you have any questions.